Park Grand Heathrow, Hounslow

I had a mixed experience at this hotel. The impressive customer service made me feel welcomed, and the cleanliness of the common areas stood out. However, my initial room was not up to standard, with cleanliness issues that were disappointing. The dining options, while varied, could use a bit more creativity, especially for dinner.

I had a mixed experience at this hotel. While the staff, especially Mr. Sakar, provided great service, I was disappointed by the cleanliness of the bathroom, which affected our overall comfort. Additionally, we encountered issues with the communication regarding our room and the unexpected deposit request. The parking situation left a bad taste as well. Overall, I would consider returning due to the positive service but hope for improvements in cleanliness and transparency.

I had a mixed experience at the hotel. While the room was quite spacious and clean, I faced issues with double charging on my card that took a while to resolve. The location was really convenient for my early flight, and the parking fee was reasonable. However, the customer service left a lot to be desired, especially during the check-in process.

My stay at the hotel was truly memorable, with a warm and welcoming atmosphere where the staff made all the difference. The rooms were immaculate and had everything needed for a comfortable stay. The dining options exceeded expectations, with variety and delightful flavors. However, the location could be a bit hectic, especially during busy hours, which could affect the overall experience for some guests.

The hotel is conveniently located just a short drive from Heathrow and only a ten-minute walk to the Piccadilly Line, making it great for traveling around London. The rooms are modern and well-equipped with all necessary amenities. On the downside, the dining options could use more variety, and while some staff were excellent, a few experiences were not as welcoming. Overall, it's a decent value for money.